Privacy Policy

We collect information you provide directly to us when you create an account, request customer support, or integrate with our APIs. This includes your name, business email address, payment information, and API credentials.

We also collect telemetry data necessary for the operation and optimization of our enterprise infrastructure. This includes IP addresses, request latency metrics, transaction volumes, and application logs.

We use the information we collect primarily to provide, maintain, and improve our services. Specifically, we use it to process transactions, send technical notices, detect and prevent fraudulent activity, and monitor the performance of our global edge network.

As an enterprise gaming technology company, telemetry and diagnostic data are critical for ensuring platform stability during peak sporting events and identifying potential security threats before they impact operations.

HZURA employs robust technical and organizational measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. All data is encrypted in transit using TLS and at rest using industry-standard AES encryption.

We use cookies and similar tracking technologies to track activity on our services and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent, but some portions of our services may not function correctly without them.

We retain your information for as long as your account is active or as needed to provide our services. We may also retain and use your information to comply with legal and regulatory obligations, resolve disputes, and enforce our enterprise agreements.

Your information, including personal data, may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.

If you have any questions about this Privacy Policy or our data processing practices, please contact our Data Protection Officer at [email protected].